GET IN TOUCH.
Have a question about the platform, your account or an investment opportunity? Our team is ready to assist you. Choose the contact method that suits you best or send us a message using the form below.
Email Support
Our primary support channel for account and investment enquiries.
support@valuecapitalinvestment.co.zaCall Us
Speak directly with a member of our support team during business hours.
+27 (0) 00 000 0000Visit Us
Our offices are located in Johannesburg, South Africa.
By appointment onlySend us a message
Complete the form below and our team will respond within one business day. Fields marked with * are required.
Our Location
Find us
Visits are by appointment only. Please arrange an appointment with our team before arriving.
Head Office
Johannesburg
Gauteng, South Africa
Appointments
By arrangement
Mon – Fri, business hours
Postal Address
On request
Contact us for details
Before You Write
Quick answers
Many common questions can be answered instantly by checking the links below.
How long does it take to get a response?
We aim to respond to all enquiries within one business day. During peak periods it may take slightly longer, but you will always receive an acknowledgement that your message has been received.
How do I reset my account password?
Use the "Forgot Password" link on the login page. If you continue to experience issues, contact our support team with your registered email address — never share your existing password.
Where can I find information about investment plans?
Full details on available plans, minimum amounts and applicable terms are available on the Investment Plans section of our homepage.
How do I raise a complaint?
Please select "Complaint" as the subject in the contact form and provide as much detail as possible. We will acknowledge your complaint and respond within the timeframe required by applicable law. If you remain dissatisfied, you may escalate the matter as described in our Terms & Conditions.
How can I exercise my data protection rights?
Requests relating to access, correction, deletion or other data protection rights should be directed to our Information Officer — see our Privacy Policy for full details.